ABOUT THE COMPANY:
We are an online retailer and sell water filters and water filter cartridges to everyday Australians and part of every transaction goes towards providing life changing water to people in need.
DO YOU HAVE WHAT WE'RE LOOKING FOR?
Minimum of 2 years work experience as a team leader or supervisor in a BPO environment
Good knowledge of performance metrics
Technical skills and proficiency in using Google Sheets or MS Excel
Plumbing-related knowledge or experience is an edge but not required
- Excellent communication and leadership skills
- Organizational and time management skills
- Decision-making skills
- Degree in Management and/or leading a training experience is an advantage but not required
- Exposure to Zendesk, Shopify and other tools is an advantage but not required